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Directions for How to clear your browser cache, when you cannot login to Webgrade

Windows PC Users: Internet Explorer

Open Internet Explorer

From the Toolbar Menu choose   TOOLS, scroll down to Internet Options

Then choose DELETE from the middle of the popup window

and then press the APPLY button

Return to Webgrade and try to Login to your student's grades review screen.

Windows PC Users: Mozilla Firefox

Open Firefox

From the Toolbar Menu choose   TOOLS  then choose OPTIONS

Then choose the PRIVACY TAB

Then choose CLEAR NOW and check all the boxes

and check all the boxes as shown above and choose Clear Private DataNow

Now press the OK button

Return to Webgrade and try to Login to your student's grades review screen.

Mac OSX Users: Internet Explorer

Open Internet Explorer

From the Toolbar Menu choose   PREFERENCES

Then choose ADVANCED from the left and and choose  EMPTY from the right and press OK

Return to Webgrade and try to Login to your student's grades review screen.

Mac OSX Users: Mozilla Firefox

Open Firefox

From the Toolbar Menu choose   TOOLS

Then choose CLEAR PRIVATE DATA

and check all the boxes as shown below

After checking all the boxes - press the Blue   CLEAR PRIVATE DATA button

Return to Webgrade and try to Login to your student's grades review screen.

Mac OSX Users: Safari

Open Safari

From the SAFARI MENU choose   SAFARI

Then choose EMPTY CACHE

and press the blue EMPTY button.

Return to Webgrade and try to Login to your student's grades review screen.